Saving parts after a loss could mean money in your pocket.
If water damage to your home is caused by defective parts, or faulty installations or repairs, we will hold any negligent parties responsible. Successful recovery from a negligent party may result in a refund of a portion or all of your deductible.
For this reason, be sure to save parts, product manuals, purchase receipts and any applicable repair/installation invoices for your claim representative. Ask repair technicians to provide you with any defective pipes or other parts that were replaced, and for use in claiming reimbursement from a negligent party.
Defective items could include (but aren’t limited to):
- Washing machines
- Water heaters
- Toilet valve assemblies
- Icemaker lines
- Water supply lines for plumbing or appliances
Note: This scenario is only an example and not a promise to pay. All claims are handled based on the facts of the loss, the applicable policy language and applicable state law. All factors are taken into consideration prior to payments being issued.